Thursday, August 21, 2014

우리 또 만났어요!!

16 August 2014, Saturday

Woke up early in the morning to meet Hyewon unnie again! It was a last minute decision before she flies off to Malaysia in the afternoon.

I was damn tired because I went home late from practice at school yesterday but nonetheless I brought Hyewon unnie to have Ya Kun for breakfast at Raffles City!

She loved the eggs and the bread and kaya toast. And can you believe it she actually went on to eat Bibigo right after we finished eating?

How I miss Korea hearing her update me about my Korean friends and teacher and I can't wait to go back!

Awww I'm having all my withdrawal symptoms again. :(

Anyway I headed back to school in the afternoon for practice because today was the performance day!!

So excited for it that I'm gonna write a separate post about it. Hehe.

안년하세요!

13 August 2014, Wednesday

Well that means "Hello" in Korean. Guess what? I met my Korean friend today!!

Hyewon unnie was one of the many friends I met during my four months in Daejeon, South Korea for my OSEP. She is just one year older than me and she is coming to Singapore for a short trip!

Her plane touched down at about noon time but because I was working I could not pick her up from the airport. Thankfully she have tons of Singapore friends too! And most of them are from Nanyang who went for OSEP on batches before me as well.

This friend of her, Weishan, who apparently stays near me too, picked Hyewon unnie from the airport and brought her around till I was supposed to meet her. We agreed to meet at 7pm at Raffles Place mrt, but because Hyewon unnie didn't text me the entire day, I was kinda worried if the meeting would be called off. :/

I tried chatting with her on Kakao Talk and even messaging her but I got no reply. Eventually, while I was on the train with Theresa, she called me with a Singapore number (which I presumed is a passer-by's number) and blurted lots of Korean to me. Because I was underground and the reception was not too good, I couldn't really hear clearly where is she waiting for me. So after blabbering for about 5 minutes on the phone we ended the call. And I prayed hard she would be waiting for me at the exit of the station.

When I arrived at Raffles Place, I searched both levels of the platform but could not find her. I tapped out of the exit and attempted to look for her, but because it was after office hours, it was difficult to spot her. After all, I haven't seen her for more than 6 months.

She was the one who recognized me from afar and I just ran across and hugged her and yelled out "Unnie!!!" Because it was so difficult to find her I'm glad I finally did.

We headed to Lau Pa Sat because she got to know of that place through a documentary and she really wanted to try the satay there. Honestly it was my first time there as well but we managed to get there safely. *achievement unlocked*

As I said it was my first time there, I really didn't know which stall was nice, so we just sat anywhere that was available. That's when the store owners start approaching you. This satay man and three prc guys from a tzechar store hung around just so to ensure we will order from them. So as I was discussing with Hyewon unnie on what she would like to have for dinner, this three prc guys were eavesdropping on our conversation so openly. Lol.

And then he started introducing the dishes on the menu in Korean to us, like crab and vegetables and all. I just nodded my head because I was in the midst of a conversation with Hyewon unnie. After we decided on what we wanna eat, I just turned to the guy and ordered in chinese and then all of a sudden all three of them were staring at me and the first question they asked was, "你会将华语?!" In which I replied, "当然啊我是华人耶." Hahaha they must have though both Hyewon unnie and I were Koreans lolol.

We had dinner and Hyewon unnie was really so amazed and fascinated by the Singapore delicacies because she saw them all before on the documentary. We went to Starbucks after that and sat a while befor eheading to Chinatown!

We walked past this shop selling 麻辣汤 and Hyewon unnie instinctively stopped and turned to look at that shop. She lovesssss 麻辣汤! So we went into the shop and I am so amazed at how she can eat so much even though we just had dinner! And the same drama happens.

When we are discussing on what she wanna eat, the guys in the shop kept gossiping about us in chinese, which I obviously understood. And when I opened my mouth to order in chinese, they looked at both of us in disbelief lol. Enough of this kinda story anyway hahaha.

After which we parted ways *sobs* where she heads back to her hotel in Lavendar and I head back home because I have work tomorrow. She is heading to USS tomorrow with her other group of Singaporean friends!

Just a short catch up with her but it means so much to me! Am so elated to see her again after seven months apart!

And on a side note, damn I miss Korea. :(

Monday, August 4, 2014

Farewells

04 August 2014, Monday

Back to work after a long week break is definitely not something to look forward to.

What's worse is I came across a terrible news.

Mirko, my ex-boss of F&B, has resigned last Friday.

I doubt anyone can understand how I feel really. Almost four years of working with him, yet I don't even know how did we get close/did he appreciate me. Like my colleague said, even though I let him down again and again (at least twice), he still vouches for me and eagerly tries to put in good words for me. 

Deciding to leave F&B and join Sales was already a very hard decision, furthermore knowing that Mirko had actually spoke to HM about me transferring department because he wanted me to work for him so badly, made me feel even worse. What better feeling can one get than having your boss appreciate you more than anything else? Its an honour, to have your bosses appreciate you and fight for all your rights.

When Giovanni left a few months back, it was already one round of sorrow and tears. I know people come and go, but they've been really nice to me all these while that I feel so indebted to them. I still find it a pity that I didn't to bid farewell to Giovanni officially. I hope he's doing well somewhere now.

And coming back on a Monday morning to see that even Mirko has left, it suddenly feels like there's no meaning for me to stay in Shang anymore. And I question myself, is he the one who keeps me staying in Shang?

I first heard that he is transferring to Taiwan and his last day would be in mid August, so I was expecting to see him after my leave and was planning to get him a farewell gift too. Had thoughts to buy him a pair of cuff-links which I have never bought for anyone before because that's how important he is to me. And I can't believe he just left like that. I was so heartbroken today that I wasn't myself at work.

Now heartbroken is definitely the right word to use in case anyone out there thinks I'm crazily in love with my boss. When you meet someone nice, you remember them for life. Especially if he gives you chances and chances to prove yourself, despite you disappointing him over and over again.

I'm feeling all the more upset because I know deep inside that we won't ever see each other again. Who am I to keep in contact with him? He may not even remember me. But I strongly believe it remembering everyone that has helped you in your life along the way. Mirko is one of them.

Catching up... With time :/

03 August 2014, Sunday

As the saying goes, "time and tide waits for no man"...

Indeed, time passes so quickly at the blink of an eye. Seven months has passed since I returned back to Singapore after my OSEP trip, but it feels just like yesterday when I was slurping down kimchi soup and shopping away. Nonetheless, I've accepted the face that I'm back in my home country, because the weather proves me so. So freaking hot.

But anyways, cheers to a long weekend for everybody and Selamat Hari Raya to all my muslim friends! Extremely happy because I took a week of leave from work... No specific reasons. Prolly just because I needed a break.

Was planning to travel overseas with my friend (like a getaway or something) but neither of us realized it was the seventh month already so we dropped the entire traveling plan. Not even Malaysia.

My Malaysia relatives were in town Sunday night till Wednesday morning, which is the main reason why I took leave so I could accompany them. We went to Holland Village, East Coast Park for dinner, Gardens by the Bay and few other places with local delicacies, Love spending time with them. Event though we are all over the world (Singapore, Malaysia, China, Taiwan, Korea) for various reasons, I never fail to feel bonded whenever we get together.

So they left on Wednesday morning and honestly I have the urge to travel back with them but no, because it means I gotta take a plane back. *shudders*

Had a dinner session with Emily and Shayne for their birthday and I feel so sorry for never remembering their birthdays although they remember mine (and even gave me so touching presents). So I treated them to Shabu Sai at Orchard Central because one of our ex-colleague is now working there as a manager! So glad to see him after like two years?

Thursday was movie with my friends and dinner and pool. Was doing pretty well at pool this night to my own surprise haha.

Friday was dinner with Miaoqi, Wangwei and Xiuyi after their university workshop session. Glad to be still able to meet up even though everyone is busy with their own activities these days :D

Saturday morning was spent at school having combined practice for CO. Evening time was spent watching the NDP preview with Cedric! Being so patriotic 9 years since I last watched NE show hahaha. Got Starbucks after the show too~

Sunday lunch with Amanda at 313 and catch up session. This babe is my vitamin in my life man, need her to keep me going. Shopping and chit chats session about how fast the two of us are progressing into the cruel society. And talking about dreams and the two un-ambitious us, And sharing our woes. Can't ask for more :)

And that marks the end of my week long break. Definitely not looking forward to returning to work.

Friday, July 18, 2014

Saturday Duties

19 July 2014, Saturday

Its past mid July and seven months into 2014! I can't believe it because it feels like I just came back from Korea yesterday!

Anyway, haven't been updating my blog often recently because 1. work is the same boring shit everyday and 2. I'm really tired everyday to update.

So I'm like reviving this blog because something happened this morning that is worth blogging.

I was sick yesterday so I went to see the doctor and went home early with an MC. I'm on Saturday morning duty this week so I came back in the morning to check my emails and stuff. But honestly there is nothing to be done.

Its my second Saturday duty since I joined and it feels good to be in the office alone (surprisingly) because its really quiet. Quiet for Sales and MICE department but for Reservations, Events and Dining Reservations, they do come back on Saturdays regularly too.

So... The most awkward thing is that the F&B department is just right beside Sales (my ex-department and current department) and what makes it even more awkward is that I can see my ex-boss (EAM of F&B - Mr Mirko Cattini) directly from my seat.

So the last time I stayed till very late in the office (9+ 10pm) and I was all alone, surprisingly my phone rang. If someone is calling my direct line, it has a different ringing tone. So I was wondering who would call me at this hour and it turned out it was "Mirko Cattini" calling. :O

He actually spoke to me over the phone to ask me regarding an email I sent to him. So it was difficult  to explain to him over the phone, I simply walked over to his office and spoke to him instead. The feeling of working together is just so special.

That was the first time he ever spoke to me after I joined Sales. I thought he would never speak to me again because he was really upset by the fact that I joined Sales, till the extent he actually went to "complain/scold" Human Resources.

Anyway, it happened a second time when I was doing m first Saturday duty. He called me and I got the same whole surprised feeling again (because no one would call my direct line on a Saturday). You know the feeling of speaking to your boss over the phone? He is not just a boss to me; I;m not afraid of him or what. Its just so nice speaking to him.

And today, it happened for a third time. He called my direct line asking for my DOS' mobile number.

I actually heard the news yesterday that he is leaving in August... And I am really really sad about it. He has been a very nice boss to me over our working span of three years, and he did indeed appreciate me and tried to give me countless opportunities yet I kept rejecting his offers.

Of course, to big bosses like him, they wouldn't remember me for life. They have thousands of people to remember, and I wouldn't be one of them. But I willfully thought I could make a difference.

But nonetheless, I will remember him for life. Shang has gave me too much memories that I can't bear to leave this place. The people here have been so nice to me, despite me making mistakes and doing nonsense and leaving and "betraying" and all.

Words can't express my gratitude to them. And my sorrow that Mirko is leaving.

If only he knew how I felt.

Saturday, July 5, 2014

Dinner Get-Together

02 July 2014, Wednesday

It has been more than a month since I blogged and I guess I was really busy that's why. But life still goes on even if I don't blog; I still go to work and home for dinner, meet up with friends occasionally over the weekends.

Caught nypco's annual concert 2014 "Flight of Fantasy" last Friday and it was awesome! Never fail to impress me. Just kinda sad that I am eventually not involved in this production. I mean I could, but I withdrew from it because I didn't have enough time to practice. Looking forward to our next production in August! 열심할게요!

So... This post is not gonna be talking about CO because I know it will be boring for some people. But not for me of course. I still love CO as much as in the past. <3

Wednesday is mid week. So Happy mid-week everyone! I had mine ending off perfectly with a dinner gathering with strangers - yes people whom I am meeting for the first time.

Monday was awesome because I went to Alive Museum with my best friends after work. And Tuesday I had no plans.

Wednesday is awesome because of this particular gathering, which I in fact, have been anticipating for ages since I knew about it. We're having dinner at The Line!

True that throughout four years of me working in Shang, I have been to The Line for umpteen times already (fourteen, to be exact) but I am still not sick of the food. For some reason I feel emotionally attached to that place; it just makes me happy to be there, whether it is as a staff or guest. Booked The Line dinner for 12pax because I was gonna dine with my secondary school friend and his colleagues!

Dinner @ The Line :D
This sec school friend of mine (we shall name him James :P) wasn't particularly close with me during schooling period. We got closer after we graduated, and even after we parted ways after sec school, we kept in contact and I am glad we are still close.

He is currently serving his NS in SPF. Which means all his colleagues are fellow policemen! Hehe kinda exciting for me, a 20-year-old girl, lol. Love social events like this and meeting new friends.

Actually, if not for my staff discount, I wouldn't even be there in the first place... Haha. 50% is too tempting an offer to reject. Therefore I was asked to join them.

James kinda gave me a disclaimer-cum-briefing before we met up haha. He told me about their general ages and characters, and that they were very friendly and open-minded. "But," he followed after, "don't forget we are all policemen so don't try anything funny arh," Hahaha this just cracked me up. xD

#ootd
#ootd
I ended work on the dot at 6pm and proceeded to change out of my office attire and not forgetting my favourite heels! It is the pair which I just bought few days back while shopping with Amanda at Charles & Keith. It cost me about $60 but I kinda like it a lot so I bought it. Furthermore, I usually don't consider a lot when I am buying heels. They are my favourite.

Heels from Charles & Keith (Price: $58.90)
Anyway, all in all it was really a fun night and I enjoyed myself. Many thanks to my friend who let me meet his colleagues!

Looking forward to Friday next... Company Retreat to Montigo, Batam!

Friday, May 16, 2014

Farewell Friday :(

16 May 2014, Friday

Its TGIF but not a happy one. Its Stacey and Elisabeth's last day at work today and I'm so gonna miss them. If not for them who always listen to my grumble and forgive my mistakes I wouldn't be here today. Okay I know I'm actually nowhere haha. But still, they were an important part of my work life by guiding me through.

We actually had a farewell (cum-welcome) party on Wednesday already, organized by Christopher. It was quite interesting haha, he started the party by announcing: " New comers please stand on my left, those who are leaving please stand on my right. And those who are planning to leave, please step forward too," Hahaha. Chris is really funny. He can really be nice at times but at others he can be really stern and serious.

And Silvia asked me to do graphs again hahaha. At least this time, I was better at it. Oh and yes I did send Dorothy the completed report haha.

And there was this guy, Mr R, who called me "Hey Jus" over the phone and I was like, "Hi, who is this?"

"I call you Jus you don't recognize me already ah?" Lol. How would I know who are you sia. And not everybody calls me Jus. Lol.

And this lady called from overseas and we had such a hard time communicating because the line was so bad and there is a lag of 1-2 seconds (if you have called overseas and realised) and spelling my email to her was so difficult.... But I did it in the end.

Oh. And I forgot to mention. I was late for work today. Extremely late lol. When I woke up this morning the sky was really bright so I wanted to check my phone for the time but when I clicked the home button it didn't light up, so I figured out it shut down during the night, that's why m alarm didn't ring and I didn't hear the texts and calls. I woke up only at 9.10am!! Sue called me and she was like upset I think cos she was looking for me. Thank god Aswin said there wasn't morning meeting and everyone has gone for a morning conference so not many people know about it. I waited for a cab for 20 mins to no avail so I took the train to work and reached the office at 10.15am lol. I apologized to Silvia but she was laughing at me speechless, "you kiang hor, oversleep so long?" Hahahaha I'm so sorry. It won't happen again.

And Elisabeth was kind of mad at me cos I didn't reply her guest... At times like this I really hate my memory for failing me. But today Amanda told me that shouldn't be a reason/excuse so she suggested I write every single thing down I hear so that I won't forget. Okay I will try and see if it works.

So when I left work slightly late Silvia joked and ask if I'm staying because I came work late, hahaha. And from today onwards I'm taking over Stacey's duties for Silvia. Gosh, wish me luck.

Excel in Excel?

15 May 2014, Thursday

Bottleneck!!! Today was so stressed man. After like so long.

Silvia called me into the office today. You know unless the boss is someone you personally know, no matter how long you've worked, it still feels kinda scary to be called into the office. And I mean close like personally close, like... you know who.

Well, talking about boss that I am personally close to, he recently left the organization... Which is a damn big news and damn sad thing for me to know He left within 24 hours because it was really serious and the last time I ever saw of him was 6th May morning. When I reached my workplace at 7.30am I saw him take his briefcase and left in a cab. I was still wondering where would he be going at so early in the morning with his stuff cos his job doesn't require him to meet clients outside.

And so... I never saw him again. Which is a pity. I hesitated whether to text him and I finally did on Sunday, telling him its a pity I didn't get to bid him farewell and wished him all the best in his future endeavors. Till then, take care.

So back to bosses. So Silvia called me into the office to ask me to do Excel graphs/charts for her. She asked if I was good at Excel and I was like, "errrr.... Okay lorh." Hahaha. To think that I used to get B for my Excel module. Mr Tan would scold me now if he knew I forgot everything I learnt about Excel hahaha.

So I had a hard time figuring out how to input data, how to change the legend, how to input labels lol omg. Don't laugh at me if you know all these; like what Amanda told me today, its because I haven't had an office job before and never had to use Excel ever since 2011. So forgive me, I took some time before I figured out and I was so over the moon lol.

And I was tied up because I was so stressed up doing the production report for Marcus' client. Thankfully Dorothy (pseudo name for client) was nice and not the nasty kind. She actually called me to ask me to send her the report by 5.30pm but I didn't manage to finish it so I called her at 6pm (and Marcus left already :O) to tell her I only completed half of it. I asked if she wanted me to send her the first half first and I'll send her the next half tomorrow and she said yes! Hahaha and we had some small chats about holidays... Its nice when you have nice clients.

Oh and we have a new coordinator today.Theresa is replacing Stacey and she is quite a lovable girl hehe. Hope to get to know her better in future!

So yeah I was really so tied up at work but I have to leave so I really rushed off. Had a great late dinner with my Korean Drama. Love simple nights like this.

Post-OSEP Day xxx: It has been hundreds of days after OSEP, but the feeling still doesn't wear off. The memories, the friends, everything there. I wanna confess; Korea, I'm in love with you.

Sunday, May 4, 2014

Poly Friends :)

02 May 2014, Friday

Yes! TGIF hahaha after yesterday's public holiday just one day of work and the weekends are here again!!

Rushed off after work today because I'm meeting my pastamania clique for Spiderman movie screening at Cineleisure! Its actually a sponsored event by PSB Academy and Jobs DB for all graduating polytechnic students and we registered online, Registration starts at 5pm but because all of us were working that's why we went at 6.30pm. And they told us all tickets were fully redeeemd based on FCFS basis. Which was annoying to hear. But in return they were giving us movie vouchers to watch again on another day. So we let it go. Haha.

We headed for dinner at Xinwang and thanks to Amanda, Chris and JD who listens to me grumble about work stuff (as usual). And then we went to Scape followed by 313 to have desserts in basement. JD had supper though, haha. And thanks Chris for his tutorial on sex education for a whole 15 minutes (hahahaha :P) at Guardian.

Times spent with them is really the best; I'm really blessed to have them.

I went to meet another friend at Marina Square at night to meet up with his colleagues to catch Spiderman together. Good thing I didn't manage to watch it earlier; and yes, I planned to watch it twice.

The movie ended at about 2am and so we cabbed home and I slept at about 3am. Supposed to go ice-skating tomorrow at 10am at JCube with my aunt and cousins. Don' t even know if I can wake up on time.

Thursday, May 1, 2014

Labour Day!

01 May 2014, Thursday

Because its Labour Day its a public holiday on a Thursday and that makes my week a lot shorter! Kinda disappointing that I have to go back to work on Friday though.

But I must really say PHs never meant so much to me when I was working in the F&B industry. But now that I hold an office job, PHs mean everything to me haha.

A few reasons why I'm feeling so happy this week.

1. Sue and Marcus are on leave! Not that I am happy not to see them, but, feels like I will have more freedom right? Hehe. And Elisabeth isn't doing much these days since she's leaving already. (Technically she's not allowed to do anything haha :P)

2. Dilemma at work has been solved (at least for now). At least I'm not fretting over it everyday. And at least I didn't get scolded, like recently. Haha :P

3. Had recent catch ups with my Korean friends I made during my OSEP trip. Really miss them so much. Kept in contact with international friends like Mac, Surya, Rockey and Zion, and also Hyewon and my buddy. I wasn't involved in the recent interview with the Korean Embassy with the Korean OSEP students in NYP because I have work as well. Seemed like lots of fun though!

4. Having plans to go for staycation in Batam over the weekends with my BFFs haha and also planning for Korea Trip end of year! Can't wait to go overseas with them; they're like the best BFFs ever.

5. My schedule for May is getting really packed and I haven't had time to meet up with a few of my friends! Like Yikloong, Zailiang, Joanna and my colleague... Haha I'm writing it here in case I forget who I need to meet up with. That's how bad my memory is. Because I don't enter an appointment into my calendar if its not confirmed. Hehe.

6. Yes! May is very productive to begin with. Hehe. Sue was satisfied with my prompt reply to her guest and she said she'll buy me souvenirs from her holiday trip haha (which idk to believe or not :P). And Elisabeth is helping me a lot.

7. This weekend is packed with activities and I feel like I'm alive. Haha. Shall not disclose my activities but its really kinda packed and I love catching up with my friends!

8. So we had early Mother's Day celebration today at Tunglok @ Orchard Central with the relatives and cousins. It has been quite long since I dressed up and went out (I don't usually really dress UP if its just outings with friends) so I was kinda excited about today. Wore my killer hills and took lotsa photos with cuzzie and aunt but couldn't get a decent one for ootd. But I love the one I took with Kelly because she looks like Happy Meal and I look like upsized EVM hahaha.


Mood is really good these days. I wonder how long these good times will last.

TGIW!

30 April 2014, Wednesday

Yes its like the third working day of the week and tomorrow will be a Public Holiday! Its Labour Day tomorrow so there's no work but sadly there's work on Friday so no long weekend for me.

Last week was a short week for me because I only came back to work on Tuesday after a long weekend (Good Friday PH + Weekends + Monday OIL) and this week is short too! So excited for early Mother's Day lunch tomorrow because its been ages since I last dressed up to go somewhere decent!

Anyway, GM came by the office this morning and gave everyone handmade bean bags as a labour day g30 April 2014, Wednesday

Yes its like the third working day of the week and tomorrow will be a Public Holiday! Its Labour Day tomorrow so there's no work but sadly there's work on Friday so no long weekend for me.

Last week was a short week for me because I only came back to work on Tuesday after a long weekend (Good Friday PH + Weekends + Monday OIL) and this week is short too! So excited for early Mother's Day lunch tomorrow because its been ages since I last dressed up to go somewhere decent!

Anyway, GM came by the office this morning and gave everyone handmade bean bags as a labour day gift! I must say he is really one of the best GMs, no words can describe him enough.


And I'm facing some dilemma at work, which I really hate... Can anyone please give me advice?
 ift! I must say he is really one of the best GMs, no words can describe him enough.


And I'm facing some dilemma at work, which I really hate... Can anyone please give me advice?

Memories and Thoughts

22 April 2014, Tuesday

Today is the day I resume work after a long weekend of holiday. Friday was Good Friday, and I took OIL on Monday. The long weekend definitely made me feel so dreamy and I was really reluctant to come back to work.

And... Today is the beginning of a new drama sequel! For those who have watched Startling Heart (步步惊心) would know about the long-anticipated sequel 步步惊情. The former is a time-travelling Chinese traditional drama which features the main lead travelling back in time after an accident. The story unfolds the love story between her and the various male leads in the ancient Qing Dynasty.

The sequel, mainly consisting of the same cast as the former, continues developing the story with all main characters of the former in the current century. The story gets more intense with the introduction of new characters and other aspects of business, love and relationship, not forgetting the love between the male and female lead even in the 21st century.

The trailers of the sequel has been uploaded over the past week, and honestly as a fan of the drama sequel, I cannot help but squeal in excitement for the release of the sequel. I went back to re-watch the drama again and it brought back so many memories of the show. And towards the end, I concluded my thoughts and emotions from watching the show.

Looking at how the female lead, Ruoxi, traveled back in time and developed herself from an innocent and ignorant girl to a careful and witty lady to survive in the ancient times made me feel like it wasn't an easy journey for her. From being a little nobody in the palace to being the royal servant to the emperor, she put in so much effort before she got that position. She was well-liked by the masters, and known for her cheerful never-say-die attitude. She was popular and often got special advantages and privileges that no one else in her position got.

But because of one small mistake, she got sent to the laundry department for the rest of her life as a form of punishment by the then emperor. It was definitely hell for her, from staying in the royal house and serving the emperor, receiving gold, jade and jewelry from the royals to washing clothes manually in cold water even in winter. From the very first day she entered the laundry department, rumors already started spreading that she was a royal servant but got punished for something she did. These rumors were not in her favour, and she wasn't well-liked by the people there. The head of the laundry department received many concerns from the various masters asking to take special care of Ruoxi because of her special status as everyone knows. Ruoxi was given special treatment because of this and the others were jealous of her. They stole her jewelry, dissed her and left no food for her during dinner. She kept quiet despite all those treatment because she accepted her fate.

The laundry maids do not usually have chances to see the masters since the palace was really big and no masters would come by the laundry department for no reason. Every time Ruoxi hears others talking about the masters, the sense of familiarity hit her and it was obvious she missed them.

Same goes for the masters too. They often dropped by the laundry department on purpose just to speak to her or look at how she is doing. Everybody knew of Ruoxi as a "big shot" as masters would specially make a trip to the laundry department to catch up with her, bring her food and even letters. She was once the apple of everyone's eyes; but now she is nothing but slowly servant. Yet she is still receiving the royal treatment she used to receive from the masters. It all just felt like seeing myself from a third party's point of view.

I started out in F&B as a waitress when I was just 16. It has been four years since then, and I am proud of my journey till today. I put in my best effort, received compliments from my guests, received the largest amounts of tips, got scolded by my guests, got complained and yelled at, broke plates and even charged the wrong bill. All these made me grow and develop into a better person and I had a good reputation.

During that three years of my working journey, I never fell sick and was never late. I always finish up my tasks even if it means staying back late. Back then when I was still young, my stamina could last me more than 12 hours a day. And of course, I was of great help to my bosses and managers. I was flexible and efficient. I never rejected their requests for help especially when its busy. I really did my managers proud and they always feel at ease when they know I'm there. With that, I climbed my way higher as my bosses trusted me more and more.

No I wasn't promoted. But I was given much more opportunities than I would receive than a promotion. I moved on from The Line to Banquet, and they soon allowed to do VIP functions and events. My friends and I were not regular banquet staff already; we would usually be asked to do certain specific tasks that is not for everybody.

Pre-function cocktails were usually done by girls, but we were always not involved because we would be asked to do something else. Like staying in the ballroom to light the candles or accompany the organizers to even doing checks on the set up. We were just different.

Banquet managers got to know me, and I was always picked out of everyone to do some random tasks like running errands for managers. My friends and I got to attend so many VIP functions and I felt really appreciated by them. When they call me up specially just to ask me to work because they specifically need me; when they call us for bookings instead of the other way round; when they arrange special transport or accommodation for us; or when they give us leeway to go home early/come home late/longer lunch or dinner breaks. All these is enough to show that we were really given a lot of leeway at work. I loved them for giving me opportunities and making me feel appreciated and they loved me for helping them when they needed help.

I was given an opportunity to work for F1 at the venue itself as a waitress and a supervisor for the second year.

Monday, April 21, 2014

Lazy = smart person?

16 April 2014, Wednesday

Today is mid-week and mid-April!!

I had my breakfast today so I'm not grumpy. Hahaha.

Not that tired even though I went home late last night.

Today I asked Elisabeth whether she find me lazy and she said yes.

So I told her, "But lazy people always find the easiest way out for problems they face."

I don't know what is the main point of this conversation, but as you can see, Elisabeth thinks I'm lazy. Which I don't even know why,

Hahaha.

My first official OT night!

15 April 2014, Tuesday

Today is the first official day I stayed back for OT. And it was a really bad day for me too.

I woke up at 6am as usual and got ready pretty quickly. It was too early to leave home because I did not want to wait for the shuttle bus for a long time so I lay on my bed and was thinking of catching a few more winks. As expected, that few winks lasted from 6.30am to 7am!! And I'm late!

Well the good thing is that I usually reach my workplace an hour early so I can enjoy my breakfast. So being late for half an hour just means I have half an hour less for breakfast. I usually would catch the 7.30am shuttle bus from Far East, so since I was late I planned to catch the next one at 7.45am.

Who would have known SMRT was so inefficient that I also missed my 7.45am bus? The next one was at 8.10am, so I watched Running Man while I waited. At 8.06am when I saw the bus approaching, I stood up and was about to board when I realised the uncle didn't plan to stop there! He didn't even turn to look at the bus stop to check if there's anyone boarding, he just drove straight ahead! I literally dropped my jaw and was wondering to myself like... what am I gonna do? Wait for the next bus? Take train to Newton? Take cab to work?

I called Honeylyn to tell her I will be late for breakfast. I decided to wait for the next bus. The bus came eventually while I was buying Starbucks and I almost missed the bus again! I was standing at the door waiting for it to open but uncle couldn't see me (I guess) so he almost drove away! I hit on the door so loudly that the uncle got a shock and stopped his bus in the end. Thank go. Or else I would really be late.

By the time I reached my workplace I already didn't have time for breakfast. What made me even more grumpy was that there was scrambled eggs and hashbrown for breakfast! Which was damn rare...

A really bad day for me. And I had to finish my work by staying back so late too. At least I had my Mac dinner though. Haha.

Monday, April 14, 2014

Rainy Monday; Monday Blues.

14 April 2014, Monday

You know the worst thing about my office is that it sits in the basement and we all have no idea whether it rains or shine until we actually step out? Anyway there was a heavy rain when we left home, so my manager drove me to Novena mrt even though there was a terrible jam. 

So at work today I was scheduled to take minutes for an account review meeting so while going through my manager's accounts they were discussing about kpop groups. My boss asked who are they and I definitely gave a satisfactory answer like when they debut, which area they major in, which dramas they filmed haha. It was the first time I felt so sure of anawering questions. Haha!

Left work late because of the meeting and that's why I met my friend late for dinner! But still, time spent with friends are the best. 

Shangri-La Hotel, Singapore: Wedding Show 2014/2015

13 April 2014, Sunday

Today is the big day! Rise and shine on a Sunday morning to get brunch food for colleagues!

I already pre-ordered the food one day before so that I could collect it asap. Patrina cabbed down from her home to pick me up at Chong Pang before we head down to work.

The taxi uncle drove on CTE all the way till Toa Payoh and if he went on he could have exited via Bukit Timah road to reach Shang. Instead, he exited to PIE (Tuas) and went via Upper Thomson then Stevens road and Patrina and I were like looking at each other blankly in the cab thinking like, "... what?"

Anyway, the event was kinda a mess (what I felt) because instructions wasn't passed on clearly and there ere even guest complains. Although we did have confirmed couples but it doesn't represent everything.

Spent my entire day at work and then joined my family at Grandma's house. Work again in less than 24 hours. :/

Into Boss' office... Into another world :P

11 April 2014, Friday

You know DOSM's office is like an entire different world because the air smells different and the atmosphere is different. So today, I got called in to the office. Not the first time already (the first was an unpleasant one) but this is considered the official first time.

There was Marcus (Sales Manager), Vivian (Sales Manager), Melanie (Assistant Director of Events), Lynette (Director of Events) inside and boss was saying he wanna ask us to buy brunch for our staff on Sunday's wedding show. He didn't want to ask our internal kitchen to cook because they are already busy enough with the event.

Boss said he wants food like Fanchoy and Marcus said he don't know what's that. Hahaha. Boss tried to ask a few more people to help but Aswin, Cheyenne and Stacey were all not free. He got Patrina in the end. There were like so many jokes in the office while we were discussing and boss is indeed a nice guy.

And then Round 2 of discussion was super hilarious too because the discussion was getting nowhere since we didn't have any idea what shops were open on a Sunday morning. We split the work in the end and the discussion came to an end.

Am kinda looking forward to the wedding show. Can't wait.

Wednesday, April 9, 2014

Dilemma... again :(

09 April 2014, Wednesday

Sometimes when life forces me to make decisions like this I really hate life. Why?

Just slightly more than a month ago, I made a decision after some very long and serious consideration over whether to join Rose Veranda or Sales as a full-time. I shall not brood over the pros and cons here but eventually I chose the latter.

And now, one month later after I joined sales, I heard news that the new Team Leader at Rose Veranda is "fired". She was in the same orientation group as me, which means she started almost at the same time as me.

Apparently bosses discussed with HR to say to let her go because she has been going on MCs without notice and not producing MC, also not replying messages or answering phone calls. I already had a pretty bad first impression of her the very first day we met, but I didn't expect her to last this short. Its a blessing though.

She was one cocky little girl, who worked part time six months in Banquet and thinks that she owns the whole world. Hello? I've been here for three years yet I'm not even saying anything so who the hell are you to make any comment? Not like I'm trying to compare myself to you but just... just saying.

Well here comes the issue. Now that the position is vacant again, I feel an invisible force pulling me back to operations... But I can't. I very very very want to work with my ex-colleagues and bosses again, very much. I told Honeylyn over dinner that they were not just my bosses. Having worked with them for some time, there's a certain level of personal emotions attached. I can't bear to leave them, honestly. They have invested so much in me, and I was especially upset when I heard what Mirko said about me in morning meeting. I am really upset.

Colleagues and friends have been seeing me around the hotel quite often and those who know me well enough have detected a sight change in my behaviour. "Why are you getting quieter after joining sales?" "Why do you look so sad?" "Are you very stressed?" All these questions were thrown to me these while, and I must admit: I am not enjoying my job as much as I did in the past.

I always argued with my dad and others who told me that when I start work I'd want to resume studying. I strongly disagreed with this because I truly believe I will enjoy working. However this is not the working life I expect to be living right now. I like my job; but I don't love my job. That's the issue here.

Maybe its just me being too sentimental and emotionally attached and all but seriously, this is tearing me apart. You all must think I'm crazy to make this entire thing sound so insanely crazy but it indeed is tearing me apart. I am feeling terrible inside. I have built bond with my current colleagues and I also can't bear to leave them. What to do? I'm so vexed.

If only I could have a talk with boss. If only boss could help me.

Saturday, April 5, 2014

Last day of the week!!

04 April 2014, Friday

Who is not happy for Fridays!!

I am too! But boss asked me to do something for him this time which was more difficult. He asked em to compact his emails and retrieve his archive emails for him. Holy shit...

I called up IT and they said they needed his IP address, which I was thinking how should I ask my boss for it... Because I need access to his computer to be able to get his IP address...

So I "disturbed" my boss for a while and got his IP address and passed it to IT... IT then said my boss needs to close the email on desktop and switch off his 3G & wifi (because his email is connected to his phone) and my boss was staring at me like, "why do I have to do that" when I told him that.

Anyway thanks to IT's help it was done in less than 20mins. Phew, another stressing task down.

Stacey is back next week! I guess things will return back to normal? :D

Here it goes again :X

03 April 2014, Thursday

Yes, boss is at it again ^^

He asked me to search for a guest who is checking in today and I managed to retrieve the booking records. He asked what room he was assigned to and I told him. He continued, "Can we like go and check out the room to see if its ready?" I replied yes without hesitating. I mean like, am I even allowed to say no? Hahaha.

But with that came a question which I asked my manager, "we means me only or boss and myself?" She replied almost immediately, "of course its you only lah! You expect boss to go with you meh?" Which I thought made sense too. Just as I was about to leave the office to go check out the room boss called out to me and said, "Come Justina let's go see the room." Hahahaha so the answer is: go with boss. Lol :P

He spoke to me along the way and I musts say he is really nice. A little awkward when I got locked out of the guest room (after he opened the doer with the master card) because I was checking on some details with our colleagues at the corridor. I was contemplating whether or not I should knock on the door or wait for him to be out. Doesn't sound like a good idea for DOSM to open the door for you right? But anyway that was what I did and I was so embarrassed.

Done with my task by boss for the day. Phew, another constructive day for me.

Constructive work sequel... :O

02 April 2014, Wednesday

Following what I did for DOS yesterday, today came another task for me. This time, its DOSM.

Because I was sitting at Stacey's desk to do some of the tasks she assigned me before going on leave this week, DOSM peeked out of his office and called out for Stacey very loudly, which shocked everyone. He realized it was me and asked me to go into his office.

He asked me check for this guest who is checking in today by the name of "Cmxxxx Mr" (which I supposed is Mr Cmxxxx ). I did as I was told but there wasn't any guest by this name checking in today even though I searched by first and last name. I then wondered if the letter "C" was a bracket (because the guest name was hand written by DOSM) so I tried searching for "Mxxxx" via first and last name but still to no avail. I went in to boss' office to tell him of the result.

He then gave me the company name to search for, which was "Bxxxx". To my utmost horror, I still didn't manage to find anyone by the name of "Cmxxxx" or "Mxxxx" from the list of guests under Bxxxx who are arriving today. I did what I thought was the least I could do; to search for similar names.

I went through the names one by one and found the closest one; Emxxxx Lxxx. I checked for his company but it was another company called Txxxx Finxxx. I was kinda disappointed that it was the Bxxxx company that I was looking for. I tried my luck by Google Searching these two company names and guess what, the first result showed they were somehow related. "Txxxx Finxxx is a xxx company supplied by Bxxxx..." Coincidence?

I took down the info and informed my boss about it and he seemed 80% sure this is the guy he was looking for so he asked me to do a complimentary upgrade of room for this guest. After it was done, I asked him again whether he was sure this is the guy he is looking for. With that he replied me, "You see, point 1, his name is similar. Point 2, his company is related. Point 3, check-in today. Confirm is him already."

And boss did praise me when I found out the information for him. "Wah you're quite smart uh, I like you." Hahahahaha what an honour. Thankful that it wasn't too difficult a task.

So after I made the upgrade, he asked me to check which room was the guest allocated and whether it was ready. I called up front desk personally to ask them to clean up the room because the guest was arriving any moment (although my boss didn't have the guest's flight details). It was 12noon then when I told him that I have arranged for the room to be cleaned. That's when he asked me to make a lunch booking for him at The Line, 12.30pm.

Being personally from The Line, I knew no one would answer calls during lunch period so I told my boss I would go down personally to make the booking for him. To my horror (again), The Line was fully booked for lunch and only outdoor seats are available (which is a no no for VIP guests). I called my boss hurriedly and told him about the news and he said he could opt for Nadaman or Shang Palace.

Nadaman and Shang Palace have not opened their doors for lunch yet so I couldn't get access through the front looby so I rushed to Concierge to borrow the phone to call Dining Reservations. To my horror (again), no one is answering my call and I had no choice but to call Charmaine from Dining Reservations on her personal mobile. Thanks to her I managed to book a table for my boss at Shang Palace.

 I then headed to reception to make sure that the room assigned is clean. That's when I saw my boss walking to the lobby... which means the guest is arriving that's why he is there to meet & greet! Holy shit thank god the receptionist arranged a clean room and everything was settled. I walked over to my boss and heard him saying as he was greeting the guest, "I have arranged a room for you already, right Justina?" while he turned to look at me. I smiled and replied, "yes of course, your room is ready for check-in."

With that, my boss took the guest's passport and asked me to check-in on behalf of him. What the shit... I haven't done that before I almost died when he asked me to do it lol. Thankful for the helpful staff along the way who helped me with the entire check-in procedure.

And eventually, boss was happy and thanked me for my help. I was thinking, there's no need for thanks. It was part of my job. In fact I felt happy that I was of some help to my boss.

And so I got to Level 2 of constructive-ness today. Hahahaha :P

Finally a constructive day :)

01 April 2014, Tuesday

As the title says, finally I feel like I have been constructive today at work. Not to say that I wasn't in the past, but I never felt so satisfied with my performance until today. Finally, I managed to complete a task assigned to me on my own and well done.

I am always very careful about doing things because I'm always afraid of making mistakes. So you will always see me asking nonsense questions just so I cover my own ass. And sometimes, I don't deny, these questions sound stupid. "So if the guest checks in tomorrow, I have to put the cards in his room today?" I mean like, its not exactly a stupid question but it sounds redundant too. Okay yes the answer is yes. Anytime, so long as you put it in the room before the guest arrives.

So... Coming back to today, my DOS called for me from her office while I was printing my stuff. I went in and she asked me to help her draft a corporate letter with special rate for this German company. For usual companies, there would be a Sales Manager assigned to the company but this company does not have a profile in our records, hence no manager in charge. DOS then told me to draft the contract out with her name first, so I did as I was told. I'm thankful because this is no difficult task for me for I've been doing it for the past one month already.

I was drafting out the contract when I had a question as to whether I should do the usual procedure since DOS mentioned that this was a special account. I went into her office and asked her and she replied, "Very good question." She hesitated for like 10 seconds before giving me an answer. At that point in time, I was so elated that I asked a logical question hahahaha.

Drafted out the contract and sent DOS the scanned copy via email. I also informed DOS that I created a new profile for the company since they were not in our records before. I am really very glad that I managed to complete the random task assigned to me.

So I finally felt I was useful at work today haha. Definitely made my mood a lot better. Hope everyday can be like this haha.

Friday, April 4, 2014

eClubs and more...

31 March 2014, Monday

Today is the last day the clients can redeem their membership points because after today it'll get written off. And you know how people are always busy. They don't redeem until the very last  day. Which is today. 

I can go crazy just redeeming the points for them and honestly speaking these people are really sons of bitches. You call us on the last day before the points expire and expect us to check your points for last year? You are not the only client who has got points to redeem you know. 

But still, I had to finish everything because if I didn't it would have been my fault. So I did. I stayed back and I did. 

It was just a very hectic day for me. Oh, whats new. 

Thursday, April 3, 2014

Saturdate!

29 March 2014, Saturday

You know what? Its not a date. Its just a Saturday outing. With my freshie Shawn!

We had Pastamanaia for dinner and caught Divergent at Cineleisure. The movie was damn good!! I super love the ost and am madly in love right now. Having withdrawal symptons I would say. Although the movie is lengthy and feels similar to Harry Potter & Hunger Games, I was still very entertained throughout. 

Weekends never felt so precious until I started work. As expected, its all part of growing up. 

Friday, March 28, 2014

Its Friday again!

28 March 2014, Friday

Hehe Friday is here again! Last Friday of March and its payday soon!!

Actually forgot to set my alarm for today because I fell asleep unexpectedly yesterday night. If not for my friend who called me at 6.40am, I guess I'd have been late for work today.

And Friday is tidbits stock up day! Hehe this is what Cheyenne and I have at work. Haha :P #jegabeeftw

Walked past Room Service in the afternoon while running errands and Gobi gave me a coconut to drink. Fresh! He opened it on the spot for me hehe. And he asked why I looked so unhappy. I was just feeling down, and I didn't expect him to realise. He's still so nice to me.

Everyone seemed to finish work early today so we all left. Was planning to have dinner at the cafe cos mum wasn't cooking today but when I went to Banquet to find Emily, we ended up going to Orchard to buy dinner. My best friend in my life, the only one who knows everything about me. Although we don't say it, we both know we appreciate each other. Thankful to have her.

And then I had small chats with the people I used to work with, and I do love the familiar feeling we have while catching up. Who would've expected that we would become so bonded even though I'm just a small fry? They're the best really; they totally made my day.

Today marks the one month of me in my new job! Its ironic how fast time flies yet it seems like it has already been three months since I started out. Learnt many things from my fellow colleagues and I believe I will do better along the way. Nothing is gonna stop me from growing, so I will stay strong, and fight on.

At the very least, I have a few reasons of motivation to come to work daily. Haha :P

Thursday, March 27, 2014

Discover my wonderful Thursday

27 March 2014, Thursday

Yes its Thursday again!

I decided to have Mac for breakfast this morning and it did made me feel so much better hehe. I love food!

There was some farewell lunch for a fellow colleague so everyone went for a farewell lunch at Dempsy, leaving behind the three coordinators haha. They offered to buy us food but we settled for Macc instead. Mac for breakfast, Mac for lunch. That's the way man hahaha.

Helped my colleague to collect some money after lunch and i chanced upon Wesley at HR. Such a coincidence, we haven't seen each other in years but it was great to see him again.

Walked past The Line a few times today too, and I met John who said I was getting prettier. Aww thanks, I was flattered.

So may things to do, especially in the morning. Its like, I just finished a call and am about to do the follow up stuff but another call comes in and my flow of thoughts are disrupted. Still trying to manage my thoughts and memory.

Second day in a row pissing Marcus off. Okay maybe not, think he's just annoyed. I must be such a bad coordinator. But he's still so nice to me and I'm thankful. I'm working my way guys, give me time.

Went to Accounts for the umpteenth time to find credit card receipts which annoy the hell out of me and Accounts. Thanks to Stephanie it was found in no time.

Patrina and Brenda were very nice today, and I'm happy! We also got to go home early, almost everyone.

And I got to see someone special too.

I had a wonderful Thursday I would say, how about you?

Wednesday, March 26, 2014

Sundate with my bff!

23 March 2014, Sunday

Sundate with my bff of seven years!

Thankful for her who accompanied me to watch a performance at Esplanade.

NYPCO was performing today at the concourse and that's why we were there!! As always, they are the best!

And the world is indeed small because I bumped into my colleague at Suntec City!

We wanted to have Korean cuisine for dinner but eventually ended up in Soup Spoon. We also bought cookies!

Its just a really simple day out with her and I'm really happy.

On a side note, its Monday again tomorrow. Work time.

Tuesday, March 25, 2014

A day to remember

25 March 2014, Tuesday

It isn't any special occasion today that's worth remembering; its just the first day Sue decided to bring me to the lobby to meet the client. Well not exactly, but just to pay the taxi fare for the client haha. But still, I will remember today. Lol. 

I got myself Starbucks for breakfast and it lasted me through the day surprisingly. Headed to Accounts to finish up some stuff and ended up with piles of work unfinished yet no time. 

Marcus was on leave today, but thankfully there wasn't anything particularly difficult. 

Dinner with Wangwei at Pastamania Northpoint and we had so much to catch up after not seeing each other for almost one month! Work stuff, enterntainmet, school stuff and all. Bff ^^

Its Wednesday tomorrow guys mid week already let's hang in there! Can't wait for the weekends again :D

Great Week Ahead!

24 March 2014, Monday

Received great news to start the week! Super excited but I can't say it out as yet :(

Work as usual, went to State of The Hotel meeting by new GM Mr Reto Klauser. He's damn cute lah. Made us dance to destress haha. He seems good. Nice. 

Too little time but too many things to finish. Went home late again but had home-cooked food for dinner. 

And I turned in early cos I felt tired. 

Tomorrow will be better!

Monday, March 24, 2014

Sunshine Saturday

22 March 2014, Saturday

Its a blessing to be able to sleep in on a Saturday morning and in such a comfy bed. I had a good night's sleep. 

Went home and washed up and met my friends for dinner. Simple day spent happy. 

Friday.

21 March 2014, Friday

So excited for today! Hotel stayover heehee :P And I'm on half day OIL. *smirks*

Silvia is on leave so Brenda did the morning briefing and all the same the managers are haunted by the Wedding Show in April. And everyone is like asking whether I wanna get married so that I can be a potential sales lead for them. Hahaha.

Quite a number of things to do this morning, mostly left over from yesterday. Fridays are always busy, because there'd be stuff to do up for vip guests arriving over the weekend. Imagine compressing one full Friday to a half day? Worse. And nope, even if I'm on half day I still have to finish up all my stuff.

My mood was seriously affected by some small incident and I cried. I didn't cry even though I've gone through so much during my three years of part time F&B work. Shall not mention about it

Had fun for stayover with the others too!! Not gonna state in detail what we did but they basically all gathere in my room ans we ordered room service! Fun night with the rest. 

A day with ups and downs. A friday. 

Thursday, March 20, 2014

Just another Thursday

20 March 2014, Thursday

Just another Thursday, busy with admin stuff and answering calls, walking around to run errands and such. But so many things happened today that made today so special that I so wanna blog about it. 

Firstly, Hazelnut Macchiato to start my day.


DOSM Christopher called me and asked me to do something for him. I thought he wanted me to run errands for him just like how he asked me to bring people to HR few days ago. But he asked me to help him compress his emails, which I didn't know how to. I asked if he wanted to ask Aswin because he might be better but then he said, "when I ask you to do something you don't push it to others. You go figure it out." LL suck thumb. I guess there goes his impression of me. 

He eventually asked Patrina to do it. And he actually told Patrina to teach me as well... But I guess she forgot or was too busy. Because she didn't. 

The food for lunch was horrible today. The only thing I like was the brown rice, which tasted surprisngly good. Aswin said it felt like food rationing haha. They even ran out of cutlery. 

And what was worse was there were miscommunications about lunch, and when DOSM came into office at 1pm he found no one there. Of course he was furious. Well, at 12.15pm when I realised all three coordinators (Aswin, Cheyenne and myself) are in the office I already found it weird. We all thought Kanchana is having lunch with Aswin but Aswin said Kanchana told Janice that the three coordinators will have lunch together today. So Patrina let it go. She told us to go this time but please plan the next time. 

And then after lunch DOSM called everyone into his office and asked the three of us why are we so irresponsible. "Do you think you guys are seniors? Or do you simply not care? Who said you three can have lunch together?"

I mean, its not entirely our fault. Patrina did tell us to go ahead. But I didn't want to voice out because in that situation no matter what you say you'll be fucked. Thank god Patrina said she was the one who let us go at together. If not, god knows how bad we'll get screwed. 

And then I have so many things to do but everything is lying in DOS Silvia's tray awaiting her approval. Well, DOS is definitely busy, so since it wasn't urgent I didn't rush her. I swear there's so many things there, like:

1 credit note
1 point adjustment
2 petty cash slips
3 voucher expiry date extension
4 amenities cards

And the problem is, I can't do anything if she doesn't approve them. Haha. So I waited for it and it did come back eventually. Thankfully. 

And Marcus was really nice today. After he texted me like "apologies and thanks for helping me" the last time, we didn't seem to have much issues. I guess I did piss him off initially, but I think its getting better. Hopefully. Cos during morning briefing when managers were asked to invite couples to attend the wedding show, he jokingly asked if I wanted to get married in front of everyone, which came as a surprise to me. And he thanked me in Japanese when I finished his credit note for him. In the morning I let him sign a document which I already gave hik yesterday and we had a good laugh over my forgetfulness. He talked to me saying we coordinators are very "poor thing", because if managers and us apply for leave on the same day the managers get priority. He was really very nice today. And I'm thankful. I hope it goes on. 

And then I saw copies of printed wikipedia search results in the printer tray. Because its a shared printer so you never know who printed it. But guess what were the search results?


CN Blue... 2ne1... Jonathan Lee... My heart skipped a beat. Nobody in the office would ever print such things for fun. Well maybe me. Just kidding. But my guess is that they might be staying with us. Anyway, those sheets of paper are still with me and I still have no idea who printed them. 

And then in the late afternoon Aswin tried calling Michelle (pseudo name) from Company E but she didn't want to speak to him all the same. So I spoke to her eventually. And she told me to stay on till 6.30pm to help her settle her stuff. And we had small chats too. She happen to major in business too and was also from nyp! Such coincidence. I guess we clique well. And she praised my professionalism in emails and phone calls. I'm flattered.

So I stayed on and send my email to her while the rest leave first. I had Sue to check my verbiage and she praised me too. I guess that shows how important English is. She even said I could write emails for her in future. Hehe. 

So many things happened today and I just needed to jot it down. Like memories in Shang haha. So as you can see, its not just any Thursday. To add on, hotel stayover is tomorrow. Excited much. 

Wednesday, March 19, 2014

Blending in... With no make-up :P

19 March 2014, Wednesday

Its true that my job requires me to put on light make up, but I have come to realise that one, no one ever looks at me, and two, no one ever notices. Hence I decided to drop the idea and not put make up today. And I survived. Congrats.

I was feeling tired on the way to work so I decided to get Starbucks. I asked Cheyenne and Aswin too but Aswin didn't want. Got myself a Tall iced Hazelnut Latte, and a Tall Caramel Macchiatto for Cheyenne.

Things started flowing to me suddenly and I feel so overwhelmed. Too many things to do and I got stressed out. Anyway it was soon lunch. I was anticipating but it turned out to be a disappointment.

I had so much to do and even in the afternoon I was still unbelievably busy helping Sue and Elisabeth handle their clients. Even got to handle clients not under me. I just hope the day passes faster.

Supposed to go to The Line to say hi to Eric who was having dinner there but I didn't have time to pop by. I should have,

Upa asked me for help just after I shut down my computer and rushing for shuttle bus but I still helped her all the same. I mean like how could I reject someone like this?

I rushed to Far East Plaza and met JD who passed me his dslr. So nice of him to drop by Orchard when I am the one borrowing from him.

I then headed to Newton mrt to meet my friend before both of us headed to Sembawang for dinner.

The three of them really can't stop teasing me just because I'm young... But I really love spending time with them cos it makes me happy. Thankful to have them.

#myhappypills

Tuesday, March 18, 2014

Jamais Vu!

18 March 2014, Tuesday

Any idea what does "Jamais Vu" means? Its actually the opposite of "Deja Vu", French for "vaguely familiar". But honestly  it doesn't make sense to me. Recognizing something or someone but don't find it familiar? No way. 

Anyway, the title being Deja Vu is because something related happened today. I bumped into Chef Nic twice, in the same circumstance. When I saw him the second time, I was like "hey I see you again!" While he said, "Deja Vu!". That's when I got reminded of this and decided to put it as my blog title. 

To be honest, Deja Vu means a lot to me. It happens to me pretty often, especially when I see things that remind me of the past. Like at work, I see places where I can clearly remember what happened there and then to every single detail, there's just this weird feeling inside my heart. I guess many things have changed; it just isn't the same anymore. 

Okay anyway, today was a pretty horrible day for me because I had to finish settling my issues with Accounts. Damn I'm new and they are so not approachable!! I'm kinda scared to step in to their office honestly, since I had been bugging them since last Thursday and Friday. I had to get things settled today. Its getting so draggy. 

So thankful that Kanchana accompanied me to Accounts and so thankful to Rowan for helping me find the receipts! If not for them I would have really gone crazy man. Imagine yourself trapped in this room full of boxes of receipts and invoices... How many do you think there are for a hotel like Shangri-la? Thousands, and I'm not kidding. I gotta find the individual receipts for the guest because he wants to know what his staff ate (he's paying for his employee). I almost died I swear. I shall stop whining over it now. 

And so, Marcus was so busy today that he only came back to the office at 4pm, and forgot to ask me to prepare stuff for his vip until 6pm. So I stayed on to finish up for him.

And I learnt today to never send emails when its urgent. Because no one will have time to bothered about you. Yes.

Had waffles with Joanna at Gelare because pizza with Charmaine & Honeylyn was cancelled. Honey had to stay back. Very bad experience at Gelare but I still like their waffles. I feedbacked to the manager, and told them I would be back next week. Hopefully I see changed because its the second time they're screwing up my order.

That's all for today. Hehe. Goodnights.

Monday, March 17, 2014

Kanchana is back!

17 March 2014, Monday

Yes, Kanchana is back! And so is Kath!!

It has been a tough time for Aswin and I, not forgetting Sue. Because Kanchana is Kath's coordinator, and while Kanchana is on leave Kath is away on a business trip to South Korea. Therefore every caller who attempts to look for Kanchana will be directed to either Aswin or myself, whereas callers looking for Kath will be directed to Sue, my manager, Kath's buddy.

Well at least the tough times are over and now that they're back, it means its Kanchana's last week :( She's moving on to Service Apartments next week already. I will miss her :(

She's so nice; she came back today and kept checking our progress, and kept telling us that we were coping very fast already. She taught me how to handle certain people or cases at work, and thanks to her I managed to voice out my opinions. She even accompanied me to Accounts to settle all my invoices stuff. I don't want to talk about it; so many stuff to settle with Accounts that I'm so annoyed.

Any I was very interested with any conversations with Kath because its about South Korea! She was saying that she took a taxi while Christopher and Elisabeth were saying that she should have taken the bus because its much better, in which I disagreed. Lol. I don't know where did they get that info, bbut I surely had enough of Seoul's bus rides.

Time passed really quickly today, with me busy with admin work and settling those account stuff. I got so flustered towards the end that I emailed Accounts the wrong details and also forwarded the wrong email to Reservations. Sigh pie. I should've done better.

But on the bright side, I didn't get into any trouble today, I guess. Silvia called for Marcus and I answered. She said thanks when I told her Marcus was not at his desk. I guess I'm okay? Haha.

Oh, and Christopher, which is my Director of Sales & Marketing, (in charge of Sales, Events & Marketing) DOSM as we call it, called Patrina, which is his secretary, to ask me to bring a girl down to HR. Well, I sure am shocked that he mentioned my name, and judging from Patrina's tone I guess she was too.

On a side note, I did quite some constructive work for the managers today. Because they were all busy handling the il Divo performance tonight, as some of you might know, I was asked to help in a lot of things and to be honest, I felt quite useful hahaha. Brenda got me to slot amenities cards for her (which was nothing difficult), Elisabeth asked me to find paper gift bags to prepare for the audience (which was done with the help of Janice & Stacey), and Patrina also asked me to print name labels, with Brenda asking me to make further changes to it. Elisabeth taught me how to send a booking, and what were traces/alerts for. I also helped Sue settle The Line booking for her client; and Marcus didn't really ask me for anything except the invoices and credit note. Which I told him I would finish by today but I didn't. Well that's because Accounts couldn't help.

Day ended with home cooked dinner by mum and I'm not that tired. Long week ahead. I sigh when I see my schedule haha. Its actually just dinner meetings every night. I'm so packed for this week that I couldn't find a day to fit Charmaine in after she decided to cancel tonight's pizza appointment with Honeylyn and myself. I ended up moving Joanna from Tuesday to Sunday and putting Charmaine & Honeylyn tomorrow. Change of plans for my Wednesday too.

Oh and I forgot, I called Emily again this morning to double confirm details with her, and I would say we officially became "friends" haha. I like talking to her though. She makes me feel comfortable.

And, god bless me for a brand new day tomorrow.

Friday, March 14, 2014

My journey... into an office.

15 March 2014, Saturday

It's a Saturday morning and I am alone in my office for Saturday Duties. Sounds like I have a lot to do but, no. Just pack my desk and sit in front of my computer until 1pm. And answer the phone if it rings.

So since the phone is not ringing and I have nothing much to do, I decided to do this.

No, I'm not going to describe how I go to my office everyday. Just how I entered the life of an OL: Office Lady.

Haha. Its my first office job, and its kinda different from what I've been doing all these while. I've been seeing so many office/hotel job-related posts on Facebook that I feel is so relatable. I shall share the link and some points which I personally can relate the most ever since I started on my new job.

21 Things You Suddenly Start Wanting In Your Mid-20s (#1 #5 #7 #8 #9 #10 #13 #16 #17)
17 Things You Suddenly Start Doing When You Get An Office Job (#1 #2 #3 #4 #5 #7 #8 #10 #11 #12)

1) You can't be more thankful for Fridays.
When I used to be in the F&B service industry, Friday means nothing to you. Because you gotta work even on weekends.

2) Similarly, Public Holidays.
Public Holiday doesn't mean "holiday" if you're working in the F&B service industry. But it means one less working day for the month if you hold a full-time office job.

3) The office is a landmine.
You gotta be really careful not to tread on anyone's toes during their bad enough day because they're gonna screw you. In F&B service, all that you gotta be wary about is offending your guests. Simple.

4) It feels like you're on your own although we share the same office.
Everyone is seated in their own cubicles (what I call the dividers around our desks) and busy calling clients away and typing on the keyboard. When I get bored sometimes and I stand up to walk around, nobody even realizes. Made me feel transparent.

5) The unbelievably high level of office politics.
Hands down; I gotta admit I'm kinda blown off by this. Its way too high. I think I gotta buy personal work life insurance perhaps.

6) More than 50% of the email you receive does not concern you.
This is true because of all the cc and bcc going on. My manager even emails me when she sits just beside me. Why? Because they need proof for everything. On a side note, I didn't even have a need to have an email account while working in the F&B Service Industry.

7) It gets mundane at times, especially when you compare it with other departments.
You see others having fun with their freedom (of speech) in everything they do at the F&B outlets in the hotels and you get kinda jealous. You know you will never receive the same treatment.

8) The amount of mental stress is way higher than office politics.
Everyone thinks office jobs are easy, sitting there just typing emails and answering calls. That was what I thought too, but hell no. Everyday I leave work with my brain saturated. I miss the times where I don't need to use my brains to handle those unreasonable guests. All I had to do was smile.

9) You got to be so diplomatic at work.
Unliek F&B, you cannot be straightforward with your supervisor because it will mean hell for you in future. Smiling doesn't work as much too, on a side note.

10) You get so sick of sitting down the entire day.
Yeah I know those F&B people who sees this will wanna strangle me but its ironic. You complain when you stand the whole day, and you complain when you sit the whole day. Humans.

All in all, it sure is part of my learning journey and I believe things will be better once I get used to it. I still like the perks of an office job like enjoying air con, being able to charge my phone till 100% before I end work everyday, being able to eat and use phone during work hours and lastly dress decently. Its like a must-go-through thing for everyone, I feel. Just like a Customer Service job. It helps us to grow.

Okay, I shall also include a little about what happened in the office today. First who saw me was Giovanni, whose facial expression told me that he was surprised to see me in the office on a Saturday morning. He came by and asked why was I in the office so I told him. "Saturday Duties," I smiled.

And then at about 10.30am everyone started coming in to the office for meeting with Giovanni. Krishna saw me and then he just exclaimed very loudly from the back, "Don't act hardworking lah. Saturday come back for what?"

So I told him the same like what I told Giovanni. He dropped by my desk as well and chatted with me a little. He asked how was I and then I told him I miss him (which in Hotel Language means "I miss working with you" hahaha) and then he was like "I told you you should have stayed with me (as in Banquet) mah."

I argued with him saying he didn't want to up my hourly rate and he rebutted saying he did but I said no. He said maybe the clerk doesn't like me hahaha. Nonsense.

And then he stood from afar and commented to his colleague, "See that girl acting busy." I just yelled across the office, "Eh boss why you do this?!" In which he said, "Enemy mah."

"Must let go of your hatred boss. Only then you will be happy," I told him. He laughed. He was speechless.

One very important thing that helps contribute to my daily laughter: these wonderful people I've met over the years. We worked together, got scolded together and hanged out together. The bond we have formed over the past three years is unbreakable haha. Fighting through hard and difficult times together with fellow colleagues is one of the most important thing that brought us closer. Or maybe another; gossiping about bosses. Hahaha.

And the bosses are the people I'm grateful to. I've mentioned it countless times; if not for them I wouldn't be where I am today. Sure it still bothers me over the fact that I "betrayed" the people who trusted me and let them down, but I still gotta get over it because that is how work is. Just missing them very much deep inside.

Sigh. Guess I'm still too emotionally attached.

Friends, friends, and... Bosses

14 March 2014, Friday

Nothing much happened at work today except for Marcus being extremely busy with his clients that he only got back at 4pm to be "welcomed" by tons of emails and phone messages for him.

The main bulk of today's post is dinner! Met Jacelin, Josephin and Sophia for dinner at Thai Express at Northpoint! Meet ups with these girls are always full of laughter somehow or another. Four crazy women laughing their asses off at Thai Express. Even the baby at the table beside us was staring. Hahaha.

Really love them alot! And I came to realise the topic that we are always joking or laughing about is our bosses! We're not gossiping about them actually, just narrating what we witnessed about them and some funny incidents at work is enough to crack us up. We even went to the extend to Google search their profiles!

I swear we talked about nothing else apart form our bosses and it does feel so good to have friends who worked in the same industry as you so that you can share the joy and woes together.

Can't wait for our next meeting together.

On a side note, Jacelin is really good at imitating accents. Haha!

Have a great weekend!!

Thursday, March 13, 2014

Hello Pseudo Friend!

13 March 2014, Thursday

Today I learnt a new word called "pseudo". A "pseudo name" means a fake or substitute name used for someone who doesn't wish to disclose his identity to public, especially on holidays. Hence the title of my blog. Hehe.

And to narrate my story below, I'm gonna give my client a Pseudo name called Michelle. She is one who complains about everything she can but can still sound very nice. Even I am amazed at her. Its like when I spoke to her she is complaining but I don't feel annoyed. In fact I enjoyed speaking to her but sadly she is not my client. Aswin is the one taking charge. So why is she not speaking to Aswin?

She called my extension and start telling me about her issue and asked me for help. I was just doing what I could for her and I tried to sound as comfortable as I can because it was my first time speaking with her. She got so comfortable with me that we were practically talking on the phone like friends haha. But the shocking thing came after I ended the call.

The moment I hung up, Aswin came over to tell me that Michelle actually put him on hold just to call me. Hahahaha it was damn joke because he didn't expect that (neither did I) so it was kinda funny.

And, did I not mention I love walking around the hotel to run errands? And the new Russian guy smiled to me even while entertaining guests. Their way of acknowledging your presence. I appreciate.

Fun colleagues bring joy at work!

12 March 2014, Wednesday

And its mid-week again! Can't wait for the weekends to be here again hehe. 

Did I mention we have a new General Manager? Mr Reto Klauser, from Swiss. Our previous GM, Mr Manfred Webber left for other properties. And I must say the new GM is cute. Hehe. 

He is so jovial and always smiling, and always drops by our office to check us out. He walked past my desk today just to exclaim how cute my panda post-it note was. Hahaha so cute lah idek how should I react. 

And and, Giovanni routed to my desk today to catch up with me. He asked how I was doing in Sales and I said I was good being able to see him everyday haha.

Just two bosses who came by for less than 5 minutes each was enough to make my day better. What more can I ask for?

Maybe I could ask for them to be my direct boss.

Nah just kidding. That would mean a transfer, so its a no.

I miss my bosses though.

Australiaaaa!

11 March 2014, Tuesday

If you're a kpop fan you must know Running Man. If you know Running Man you must know they're filming the Australia episode with Woobin and Rain. I can't wait to watch it!

Well if you're not a kpop fan then its okay. I titled this post Australia not just because of the above reason. It was because I made calls to Australia today for my client. *sigh*

Do you guys have any idea how difficult it is for me to call overseas? I gotta call the phone operator, who will in turn transfer my call to the overseas number. When I finally got through Shangri-la Sydney's number, they transferred me to Sales & Marketing, who in turn transferred me to Reservations, all because they said they couldn't help me. And where did I end up? Malaysia Call Centre. Wow. It feels as if I just traveled from Australia to Malaysia.

But it was nice speaking to the people over the phone. A total different experience! The way they treat guests and speak is different from us!

And many "thanks" to the client who gave me a chance to call overseas! Everything was settled in the end, thankfully.

One thing about me, I love answering calls. I love speaking to people. Only on one condition: if I know my stuff well. And what I'm experiencing at work is being forced to answer calls when I don't know much. I guess the only thing to do now is like what they say to "learn as we go on."

Had Pepper Lunch dinner (irony) with Joanna and then waffles at gelare! The waffles are half price and Pepper Lunch has a new menu!!! Quality time spent even after a long day at work. #lifeisgood

Monday, March 10, 2014

Bonjour Week 3!

10 March 2014, Monday

Sorry for being random with using French but it just came to my mind. Guess I'm feeling good that's why the choice of word. Haha.

Anyway, its Week 3 of my new job and I guess I would say I'm coping well although I still need my colleagues' help in various matters. Surprisingly there aren't a lot of emails for me this morning although I expected tons of it over the weekends. I haven't had voucher redemption and amenities in quite some time already too. So I guess it was quite a free day for me, which was perfect for me to start on my Delphi test.

Delphi is just a software which we use for our daily work to check details. Every new employee is required to pass the test before gaining access to the username and password. I was supposed to complete it on Thursday as tasked by my boss but because I had too many things to do I asked for an extension till today. I only did two chapters out of eleven on Friday, and had plans to finish everything by today. Even told my mum not to cook my dinner because I'm already prepared to stay until 10pm to finish my test. Fyi, there are people who stay till 1am in the office.

So, I wasn't busy today and I managed to rush through my Delphi and after what six tries, I finally passed it!!! It was 7pm haha. I was so elated and my managers were happy for me. Elisabeth who came back today was so helpful because she didn't want me to waste time on it. Haha.

Oh, and I had lunch with the Janice (Sales Coordinator - Diplomatic Affairs), Sue (Sales Manager), Marcus (Sales Manager), Jolene (Director of Diplomatic Affairs), Brenda (Director of Business Development) and Silvia (Director of Sales). Yeah so basically its big bosses and I didn't even eat in peace. Didn't dare to have my ice cream or my usual second round of food. But had a fun chat with them regarding the missing flight MH370. They had interesting theories to share and Sue is really gullible to believe the others when they told her that aeroplanes can do a three-point reverse!! She was shocked when Jolene first mentioned about the unusual fact that the plane actually tried to do a u-turn because she thought aeroplanes couldn't u-turn haha.

Anyways after I finished my Delphi I sent the scanned copy to my colleague so she could give me my password and then I headed for dinner at The Cafe happily! Took my own sweet dinner from 7.15pm to 8pm and had two ice creams dipped in espresso which is damn good! Walked home and showered and gave a call to Miaoqi because I needed someone to talk to. So glad to have her because hearing her voice just made me feel a lot better. And I'm so happy when I know we'll be best friends <3

Goodnight my love. Its a brand new day tomorrow and you gotta fight for yourself. Go for it.

Saturday, March 8, 2014

#PrayForMH370

08 March 2014, Saturday

Its a blessing to be able to sleep in after a long week at work. I woke up at noon just when the sun was bright and high int the sky. Woke up to the news about the disappearance of the Malaysian flight to Beijing.

Background Info: After departing Kuala Lumpur International Airport (KLIA) at midnight, MH370 that was scheduled for landing at 6.30am at Beijing, China disappeared from the radars at 2.40am. Yet Malaysia Airline (MAS) only took action after more than 7 hours of delay, and even up till 10pm on Saturday the airline still doesn't have news about the location of the plane or information for the relatives of the passengers on board. Passengers on board were mainly Chinese Nationals, some Malaysians and the rest are minority nationalities. Singapore, Vietnam, China and America has sent help to search for the missing jet.

I still don't comprehend what could have happened. Isn't it a little unusual for a plane to suddenly go off the radar without reporting about any damages or whatsoever during the flight? Sincerely hope everything will be alright...


Saw the above image on Twitter and it totally broke my heart... I hope they find them soon, and that people stop spreading irresponsible and untrue information over the internet. On the other hand, MAS should really start doing something.