26 March 2014, Wednesday
Nadine is a Sales Executive and she is the one doing the handover to me. Ironic isn't it, an executive handing over to a coordinator haha. I have no idea why too.
Well, I've only seen her on Monday and today is her last day already. We didn't know each other for very long but there were still some emotions attached and I felt kinda sad to see her go. She's off to further her studies at Kaplan so I wish her all the best.
Kanchana's her best buddy and she's leaving soon too. Kanchana's currently handing over to Aswin, the other Sales Coordinator for Corporate who's working with me. She's leaving I think end of March and she's going on leave for a week in March too. That leaves us three weeks with her and we're on our own.
Its my third day already and I am excited because since today is Nadine's last day I'm gonna get my own table tomorrow! Already planning to bring all my stuff and food to my desk haha. I was taught a lot during these three days but I question myself as to what have I absorbed. Guess I need more hands on. I'm only like very confident of doing one task currently.
Kanchana brought me for "walks" today, to the bell desk and to the concierge to settle some stuff for our clients. I love to walk through the hotel though. First, I can catch a breath from the quiet and suffocating office; second, I can see guests and thirdly, I'm doing my job too. Walking around the hotel (confidently) was something I was never able to accomplish while I was working in F&B outlets. Maybe during the times when I was GRO/hostess. What you wear plays a big part in boosting your confidence, I feel. Being well-dressed in formal attire and black stockings and heels, I feel that I have enough "face" to walk out into the lobby and do everything else. I like that feeling,
There're so many people who are unaware that I joined sales and are very shocked when they see me. Some thought I was promoted to manager, while others still thought I am doing part-time. I guess it came as a surprise to many, and I heard another surprise out of the blue that wasn't really pleasant: Yeehong is resigning.
I have known her since three years ago when I first joined The Line. She was a bartender and very fierce towards casual labour. She left after giving birth and came back recently as an assistant manager in Waterfall Cafe first then The Line. Its sad to see her go although her bark is always stronger than her bite. I asked her why she was leaving and she told me, "Because you join sales and you don't want to help me." Hahaha. Gonna miss her. Wishing her all the best too.
Back to work stuff. Since it was Nadine's last day, our Director of Sales & Marketing (DOSM) Christopher Kang asked Stacey (coordinator) to order delivery and have a farewell party thrown for Nadine. It was an impromptu one, and we were all asked to stay back for it. When Silvia thanked her and everyone else started making speeches and thanking her, tears started flowing. I guess emotions are the hardest to let go. Its my third day and I'm sending people off. Oh gosh.
Anyways looking forward to mastering my duties because I wanna do a good job for my managers and not cause them trouble. Elisabeth is a very nice and sweet lady who has a sweet voice too. She explains her accounts to me very carefully and I guess she's patient too. Sue is a very flexible person, where she gives me leeway when it comes to small matters by letting me make the decision. Whereas on the other hand, Marcus is the one that is very meticulous. He wants to personally do everything himself, especially when it is matters relating to the client. Its good in one way that he's responsible for his actions, and also allocate me less work, but I sure hope I can help him along the way so he doesn't have to do so much.
Left work at about 6.30pm because I wanted to finish up my half-completed work first and Emily walked to Shang to meet me. We arranged for Starbucks at Delfi Orchard and we coincidentally met Brandon and Dave who were studying for their exams tomorrow! Good luck for those who still have papers and congrats to those friends of mine who unofficially graduated!!!
May I still be blessed at work because I don't want to make mistakes. During morning meeting, Sue was scolded by Silvia in front of everyone and it was kinda awkward. I definitely don't want it to happen to me.
I see my F&B boss walk in and out the whole day too yet I have no reasons to talk to him so I'm feeling sad. But its okay; he still smiles at me. That's enough to make my day.
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